Privacy Policy

1. Introduction

Welcome to Hanoi-Housing, a service operated by Demonopol LLC ("we," "our," or "us"), a company registered in Saint Vincent and the Grenadines. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, such as:

• Personal Information: Name, email address, phone number, and nationality provided via our inquiry forms.
• Property Preferences: Budget, location, and specific requirements you submit to us.
• Usage Data: Information roughly derived from your interaction with our site (e.g., pages visited) to improve user experience.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate property matching: Connecting you with relevant rental or sales listings.
• To communicate with you: Sending you updates, new listings, or responding to your inquiries via Email, Zalo, or other messaging channels you provide.
• To improve our services: Analyzing usage patterns to enhance our platform's functionality.

4. Sharing Your Information

We effectively minimize data sharing. We do not sell your personal data. We may share data with:

• Service Providers: Third-party vendors (such as hosting or messaging services like Zalo/Telegram) who perform services for us or on our behalf and require access to such information to do that work.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.

5. Data Retention & Security

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We implement appropriate technical and organizational security measures to protect the security of any personal information we process.

6. Contact Us

If you have questions or comments about this policy, you may contact us at: